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[綜合]無題 [6篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-19 00:37:55
附圖
老島們
這樣的燒燒你們喜歡嗎
喜歡的話下面按讚留言分享
讓我知道哦

[綜合]無題 [2篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 23:49:08
附圖
無本文

[綜合]無題 [28篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 22:34:25
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外送事故、糾紛頻傳!foodpanda 靠什麼留住 2 萬名外送員,穩坐龍頭?
11283
2020-08-18
採訪‧撰文
盧廷羲


foodpanda
根據勞動部去年底資料顯示,全台目前約有 4 萬 5000 多名外送員,其中 foodpanda 約 2 萬名外送員,Uber Eats 約 1 萬 6000 名。

而資策會產業情報研究所(MIC)8 月發布的調查,臺灣網友 2020 上半年於疫情期間使用的美食外送平台,foodpanda 的使用占比達 79.6%,比第二名 Uber Eats 高出 19%,顯示 foodpanda 的用量和員工人數,都穩居業界龍頭地位。

foodpanda 營運總監余岳勳指出,為因應外送產業的激烈競爭,他們不斷思考,要如何保障員工安全,降低流動率,在今年推出「360 度安心計畫」,運用 3 個心法留住外送員的心。

1. 全時段保險+道路安全講習,保障外送安全
每當有外送員違規、出車禍的新聞,平台總會被放大檢視。余岳勳表示,他們去年起與國泰世紀產險合作,提供外送員全時段保險,不同於一般職災保險,後者通常只保障員工上班期間,所以出意外時,員工跟雇主或保險公司比較容易有認定的糾紛。保障包含意外傷害致失能、死亡保障等,最高有新台幣 200 萬元理賠;意外傷害醫療險採實支實付,最高 3 萬元。余岳勳說,這項計畫斥資千萬,每位員工都能享有全時段的保險服務,直到他們離職為止。

而且 foodpanda 從去年 12 月起,定期舉辦道路安全訓練課程,也邀請警察,增強道安意識,「好比胎壓是不是足夠、煞車夠不夠靈敏、煞車要用左手還是右手,這些小細節都得留意。」

公司也會教導騎車技巧,機車有外送箱,要如何轉彎,餐點才不容易灑落等。余岳勳說,經過這樣的訓練機制,今年 foodpanda 發生交通事故的比率,比同業低 2.5 倍。

2. AI 分析訂單與外送員比例,優化接單量
近幾年,foodpanda 導入人工智慧(AI)技術,利用 AI 系統,分析各地區、各時段的訂單需求多寡。對外送員來說,余岳勳說,系統可以回報,哪個地區的訂單數有多少、外送員有多少,讓外送員往人少的地方接單,「不會出現在馬路曬太陽、空等的狀況,」減少了時間體力的浪費。

對顧客來說,AI 能量化估計交通狀況,準確預測餐點抵達時間,減少顧客空等的痛點。系統也能歸納出顧客喜愛的品項,好比大家愛喝飲料,菜單上沒有熱門飲品可選的店家,訂單數或許就不會那麼出色,餐廳可據此改善菜單。

3. 24 小時處理客訴,減少消費糾紛
當然,服務業免不了消費糾紛。余岳勳提到,他們有 24 小時派單中心,遇到問題向中心回報,幾分鐘內就有專員處理。

像是曾有顧客投訴「餐點被打開、飲料被喝過」,foodpanda 就對此制定 SOP,除了督促店家要與外送員核對餐點內容,還會貼上專屬封口貼紙,「只要貼紙沒被打開,就能證明產品的完整性。」目前,他們已發放 500 萬份封口貼紙到全台餐廳店家。

另外,他們也會根據外送員的反饋改善服務流程。例如,以往放在機車腳踏墊的小型外送箱,被反映體積過大,導致騎乘不穩,因此今年他們把小型外送箱縮小 30%,也提供超過 5000 家特約商店,提供外送員飲水、手機充電、解決生理需求等服務。

[綜合]無題 [5篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 22:27:04
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看到昨天的亞斯伯格自殺串
就想到南方公園S15E8
感覺島民處於這個狀態
現在什麼東西看起來都跟屎一樣
比不上過去,也走不出過去
每天用酒精(電子妓女)麻痺自己
裝的跟正常人一樣過日子
有時編造些陰謀論跟末日論,當作自己偏激的藉口

[綜合]無題 [14篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 22:22:35
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無本文

[綜合]無題 [3篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 22:16:58
附圖
島喜梅?

[綜合]無題 [14篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 22:06:03
附圖
我是一名攝影師 大概每2個月會跟coser約外拍 尺度小一點是拍清涼照 露奶不露鮑 尺度大一點的話有時候打打炮 有時候玩口交 拍外流 小氣點的做半套 打個手槍就打發掉 據我目前遇到的coser價格的平均值 半套手槍1500 咬一下飲精2500 不飲1500 打炮保險套3000 無套外射3500 內射5000 雖然作為攝影師我還不成熟 也做這行不久 但希望我的回覆能幫到你

[綜合]無題 [30篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 22:14:15
附圖
有點好奇為什麼大家都是推薦夜保,早班保全不好嗎?

[綜合]無題 [14篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 21:58:33
附圖
島島聽我說
去年檢查中度脂肪肝
結果戒酒之後就消失了
耶~~

[綜合]無題 [2篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 21:55:53
附圖
島島今天是我第二天上島
我可以當老塗鴉廚了嗎?

[綜合]無題 [6篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 21:49:40
附圖
仔細想想當鬼有什麼不好的

不用上班 可以飛行 附身美少女 努力練習還可以用念動力

做人這麼累幹嘛…

[綜合]無題 [21篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-20 13:15:40
附圖
島民 想問問說大家買了日本動漫B2掛軸 都是怎麼組裝的 找不太到教學的說 看看大家的經驗和步驟

[綜合]無題 [10篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-19 03:05:26
附圖
我花了9秒畫的
這樣可以當塗鴉廚嗎

[綜合]無題 [5篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 19:09:40
附圖
请问各位大佬 这游戏首抽要选谁?

[綜合]無題 [5篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 18:58:53
附圖
7-11的沙茶豬肉燴飯好臭喔
難怪日本人會說沙茶很臭...

[綜合]無題 [26篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 18:51:40
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看膩了政治廚跟推糞廚
還有季含暴怒廚油畫廚油門廚肛裂廚發病嗎
那麼來看看
昨天晚上3D化的でびでび•でびる
首先是開場

[綜合]無題 [14篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-20 12:41:32
附圖
以前我在學生時期,都會偷看女同學的腿。
我總是看著女同學的腿,
幻想她的腿在踩油門踏板。
有一次,一位女同學發現我在看她的腿,
馬上就用外套把腿包起來了。

[綜合]無題 [8篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 18:48:56
附圖
千雪 噫

[綜合]無題 [17篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 18:46:55
附圖
無本文

[四格]無鬥爭 [43篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 18:45:47
附圖
無本文

[綜合]無題 [43篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 22:08:36
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15萬銷售量
哇靠
作者年薪破百萬了吧⋯⋯
29歲現在從零開始自主學習unity還來得及嗎?

[綜合]無題 [10篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 18:41:27
附圖
無本文

[四格]無題 [43篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 18:40:39
附圖
論破乙

[四格]香蕉 [23篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 18:35:58
附圖
無本文

[女性角色]ギャル凛世 [6篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 18:09:01
附圖
這個發展我在本本看過
接下來就是黑肉化和刺青的吧(X

[男性角色]倚天2019 成昆 [18篇回應]
評分:1, 年:1, 月:1, 週:1, 日:1, [+1 / -1] 最後更新:2020-08-18 23:55:46
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「他奶奶的~明教沒一個能打的」
「我以為明教拳是黃飛鴻~原來全是一條蟲」
「掌櫃的我問你,光明頂誰最能打啊?」

[GIF]無題 [54篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 14:25:48
附圖
世界最深的泳池

[GIF]無題 [27篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 13:39:43
附圖
無本文

[綜合]無題 [19篇回應]
評分:1, 年:1, 月:1, 週:1, 日:1, [+1 / -1] 最後更新:2020-08-19 08:36:27
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大家有沒有以前很排斥的事物後來反而愛不釋手的?
像我以前也跟島民一樣反對電子支付,但是用了Apple Pay後真的愛不釋手
搞到現在我看到前面的人拿現金慢慢結帳都會在心中暗罵有夠落後

[綜合]無題 [17篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 10:08:37
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鬼門關快開了

那些草長的比人高的塗鴉廚會回魂嗎= =

鬼月最盛大塗鴉派對!

[綜合]無題 [29篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 10:07:03
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鬼門開,殭屍出來囉Σ((( つ╹ω╹)つ

[綜合]無題 [6篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 10:01:13
附圖
個人覺得天龍八部是金庸最棒的作品
正在重看蕭峰嗆爆慕容復這段 (等下再看他開殺聚賢莊

忽然覺得慕容復這個人到底在搞什麼?

要復國不是該先找一些政客私下喬好關係接近權力核心嗎
這樣比較有機會掌控政權吧

他整天跟黑社會混在一起有什麼用 就算混到當黑社會老大也辦法復國吧

[綜合]無題 [30篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 14:38:58
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為啥一堆人想當美國人??
你如果家裡沒錢
移民到美國去還不是過著跟屎一樣的生活
還會被歧視

[綜合]無題 [1篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 09:05:55
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b站開始收編漢化組了

不過這些因該都跟島民無關吧
島民各個都是N1看生肉的島民
不用像我現在要怎麼翻牆進去B站看中文版
不過這樣又是支持正版的行為我覺得值得嘉許

[綜合]無題 [79篇回應]
評分:-1, 年:-1, 月:-1, 週:-1, 日:-1, [+1 / -1] 最後更新:2020-08-18 16:48:27
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有住新竹市島島嗎

據說這個花了1700萬耶 真的嗎??

[綜合]島民不參戰聲明  [27篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 08:56:46
附圖
以下內容,說明本人拒絕以任何方式參與因兩岸摩擦導致之軍事戰爭,包括但不僅限於投身戰鬥與軍事服務。這些都是現任政府強硬主張的,本人有不響應這種不理性違反和平的戰爭行為

為預告本人日後拒戰行為,特擬此聲明!!

[綜合]無題 [9篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 10:37:00
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島喜阿呀咩?
https://www.youtube.com/watch?v=c9VYairGvn4

[塗鴉王國]無題 [3篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 08:50:56
附圖
漫畫重要的應該是內容才對
我一直追求畫技 現在已經不輸日本連載漫畫家
這代表我對自己的要求很高 我並不後悔

[綜合]無題 [7篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 08:44:34
附圖
食蜂被OO

[綜合]無題 [27篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 10:20:59
附圖
無本文

[塗鴉王國]無題 [39篇回應]
評分:1, 年:1, 月:1, 週:1, 日:1, [+1 / -1] 最後更新:2020-08-28 20:25:17
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手感不好,自暴自棄中

[綜合]無題 [6篇回應]
評分:-1, 年:-1, 月:-1, 週:-1, 日:-1, [+1 / -1] 最後更新:2020-08-18 16:42:35
附圖
https://cn.pornhub.com/view_video.php?viewkey=ph5f104d8336dbe
不能只有我看到 島民有辦法勃起射精嗎

[綜合]無題 [6篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 08:21:16
附圖
島民喜歡舊鍵盤嗎?
雖然用不太到
但是這種舊舊的感覺還滿棒

[綜合]無題 [6篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 07:46:38
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島民有看過最會背刺的小girl嗎?
沒有的話現在借你們看一下

[綜合]無題 [18篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 07:38:55
附圖
無本文

[綜合]無題 [18篇回應]
評分:-1, 年:-1, 月:-1, 週:-1, 日:-1, [+1 / -1] 最後更新:2020-08-18 16:42:39
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為什麼W普遍被認為是最潮的鋼彈系列?

[綜合]無題 [48篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 07:27:55
附圖
無本文

[綜合]無題 [12篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 07:48:07
附圖
大暮說自己畫技第二沒人敢自稱第一吧....

[綜合]無題 [10篇回應]
評分:-1, 年:-1, 月:-1, 週:-1, 日:-1, [+1 / -1] 最後更新:2020-08-18 07:48:49
附圖
忽然想起當年很紅的這個事件

復聯3來宣傳只被當小咖叫他們站一邊
主要宣傳自家藝人

島民的看法是?
1.對好萊塢大咖外賓太沒禮貌
2.洋人沒有比較大想進中國市場本就該跪著賺

[綜合]無題 [11篇回應]
評分:0, 年:0, 月:0, 週:0, 日:0, [+1 / -1] 最後更新:2020-08-18 07:22:24
附圖
耖你媽剛剛助戰上一等梅芙的智障有種再給我出來

我就把你刪掉

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